Help Center

Returns Center

Item didn’t work out the way you fantasized? We’re all about happy endings at Kink Store, so you may be eligible for a full refund, a replacement or a gift voucher.

This page is for KINK-branded products only (which have "by Kink" in the product title). To return a nonbranded item, fill out the form here.

Select the type of return for your KINK-branded product below, then click the "Start Your Return" button.

101-Day Pleasure Promise

KINK-branded sex toy or bondage item not pleasing you? If it’s been 101 days or less, we’ll discipline it appropriately and give you a store credit in the amount of the purchase price.

For all 101-Day Pleasure Promise returns, you consent to:

Return only KINK-branded sex toys or bondage items, used or unused. All of these have "by Kink" in the product title.

Return only one (1) item per order. Multiple returns per order will not be accepted.

Accept a store credit for your returned item. Exchanges are not permitted.

Start Your Return

60-Day Standard Returns

For unopened, unused KINK-branded products returned in 60 days or less from the day of receipt, you’re totally off the hook.

For all 60-Day Standard Returns, you consent to:

Return only unopened, unused KINK-branded products with packaging and/or tags intact

Accept a refund to the original method of payment or store credit. Exchanges are not permitted.

Start Your Return

1-Year Product Warranty

If any KINK-branded product is defective, arrives damaged or is not as described, and it has been one (1) year or less from the date of receipt, someone will be punished — but it won’t be you. Simply return the item for a replacement or store credit.

For all 1-Year Product Warranty claims, you consent to:

Return only KINK-branded products

Truthfully state that the item has a manufacturer’s defect, arrived damaged or is not as described on the Kink Store website, and provide evidence as requested

Accept a store credit or a replacement for the item. No additional monetary or other compensation will be provided

Start Your Return

Help Center Full Return Policy Non-KINK-Brand Returns